Need Assistance?

Please email our Customer Service Team as soon as possible so we add to your order or help you place a new order and consolidate the two orders for you. During sale periods this may not be possible.

If the address on your order is incorrect, please email our Customer Service Team with the correct address as soon as possible so we can update this before the order is dispatched.

We love offering our Thryvida customers promotions throughout the year and we run ongoing multibuys on a range of our products. Once a promotion has finished, unfortunately we are unable to reactivate this offer online or in-store. If not already, sign up to our newsletter and follow our social media channels as this is a great way to stay up to date with our latest products, promotions, and exclusive offers. You can sign up now at the bottom of each page on our website.

Unfortunately, for any order placed prior to a sale we are unable to offer a credit or refund for the difference paid. We run sales throughout the year, so keep an eye out for the next one. Make sure you are signed up to our newsletter to keep up to date with our latest products, promotions, and exclusive offers. You can sign up now at the bottom of each page on our website.